Compliance and Integrity

At Solex SpA., we are committed to ethics and integrity in all our operations. To ensure compliance with laws and regulations, we have implemented a confidential reporting channel on our website. This channel is designed to allow our employees, customers, and partners to securely and anonymously report any misconduct or illegal activity.

Legal Basis: Our reporting channel is based on several key laws in Chile:

  • Law No. 20.393: This law establishes the criminal liability of legal entities for crimes such as money laundering, terrorist financing, and bribery. At Solex SpA., we have implemented crime prevention models to comply with this law.

  • Law No. 19.913: Known as the Money Laundering Law, this law establishes measures to prevent and punish money laundering and the financing of terrorism. Our reporting channel allows you to report any suspicious activity related to these crimes.

  • Law No. 21.121: This law amends the Penal Code and other laws to strengthen the fight against corruption. At Solex SpA., we are committed to transparency and integrity, and our whistleblowing channel is a key tool in this fight.

  • Law No. 19.628: Law on the Protection of Private Life, regulates the processing of personal data. We guarantee the confidentiality and protection of the data of those who use our reporting channel.

We have implemented a Crime Prevention Model (CPM) in accordance with Law 20.393, which includes a risk matrix, action protocols, and a Compliance Officer in charge of its monitoring and continuous improvement.

Essential Elements of the Whistleblowing Channel: To ensure the effectiveness of our whistleblowing channel, we have incorporated the following essential elements:

  • Confidentiality and Anonymity: We guarantee that all reports will be treated confidentially and that whistleblowers can choose to remain anonymous.

  • Accessibility: The reporting channel is available on our website 24 hours a day, 7 days a week, so that anyone can report conduct that is contrary to our corporate values.

  • Protection Against Retaliation: At Solex SpA., we are committed to protecting whistleblowers against any kind of retaliation for reporting misconduct.

  • Investigation and Follow-up: All complaints will be thoroughly investigated and appropriate corrective action will be taken. Complainants will also receive updates on the status of their complaint.

  • Training and Awareness: We conduct training and awareness programs for all our employees on the importance of the reporting channel and how to use it effectively.

Guidelines:At Solex SpA., we believe that integrity and transparency are fundamental to our success. Therefore, we have established the following guidelines for our whistleblowing channel:

  • Promoting a Culture of Ethics: We foster a work environment where ethics and integrity are fundamental values.

  • Facilitating Open Communication: We encourage our employees, customers, and partners to report any misconduct without fear of retaliation.

  • Commitment to Continuous Improvement: We continuously evaluate and improve our reporting channel to ensure its effectiveness and compliance with applicable laws and regulations.

Express Logistics Solutions

Solex SpA's Integrity Program reflects its commitment to business ethics, transparency, and regulatory compliance. The successful implementation of this program will contribute to a healthy and ethical work environment.

Karin Law (Law No. 21,643)

At Solex SpA., we make our channels available to prevent, investigate and punish workplace harassment, sexual harassment and violence at work.

Commitment: We are committed to creating and maintaining safe work environments free from harassment and/or workplace violence.

Protocols: In full alignment with current regulations and legislation, our protocol considers: Prevention, Investigation, Sanction and Protection.

Whistleblowing Channel

Law No. 21,643 (Karin Law): Workplace harassment, sexual harassment, workplace violence.

Law No. 20.393: Money laundering, financing of terrorism and bribery.

Law No. 19.913: Money laundering, financing of terrorism.

Law No. 21.121: Corruption.

Law No. 19.628: Confidentiality and protection of private data.

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